Shipping policy

At Gemméterna, your story is precious—and so is your order.

Each of our diamonds is carefully packaged and shipped using a secure, insured carrier to ensure safe and timely delivery. Because your purchase is of high value and customized just for you, we require a physical address (no P.O. boxes) and a signature upon delivery.

Shipping Details

• Shipping is included in the price of your diamond. Please note that international orders may be subject to customs duties or import taxes, which are determined by your country’s regulations and are the responsibility of the recipient.
• Orders are shipped as soon as they are ready.
• We partner with trusted carriers offering signature-required, insured delivery.
• You will receive a tracking number as soon as your order is on its way.

Delivery Requirements

• A physical address is mandatory.
• The recipient must sign for the package upon delivery.
• Gemméterna is not responsible for delays due to incomplete or incorrect shipping information.

Your peace of mind is as precious as the diamond you’ve chosen. We ensure each delivery meets the highest standards of security and care.